Bend & Central Oregon Airbnb Vacation Rental Property Management by Grand Welcome
- We list, host & manage your Bend & Central Oregon vacation rental property
- We are a family owned & operated property management company
- We take care of everything for you, from bookings to guest services
Full-Service Bend & Central Oregon Airbnb Property Management
We are an Airbnb Superhost!
We Rent Your Property
We Manage & Maintain It
We Wow Your Guests
A Local Bend & Central Oregon Property Management Team You Can Trust
Joanne Oh & Aaron Carpenter
OwneRs & Operators
About Me
Hi, we are Joanne Oh and Aaron Carpenter, a married US Army Veteran couple with roots in both the east and west coast. While serving in the Army as Logistics officers, and stationed in different parts of the world, we had the opportunity to travel to over 40 countries and experience diverse cultures which set the foundation for our pursuit within vacation rental management.
During our travel experiences, we realized the quality of lodgings directly affected the quality of our experience in that particular destination. We are excited to create a well curated experience for others, as well as guide travelers to local niche spots in Bend and Central Oregon.
What WE Love About Bend & Central Oregon
We fell in love with Bend a few years ago and decided that we wanted to be a part of this wonderful community and share in the beauty of Bend and Central Oregon. When we are not working, you can find us going on outdoor adventures such as hiking to Smith Rock, grabbing lattes at Backporch in downtown, and enjoying our favorite local eats and wine at Jackson’s Corner.
Vacation Rental Management Made Easy
Our Short Term Rental Management Services for Bend & Central Oregon
We List Your Bend and Central Oregon Property on Airbnb and all the top travel sites
Listing & Marketing
- We take high-quality scroll-stopping photos of your Bend or Central Oregon vacation rental property
- We write thorough and engaging copy about your short-term rental and proximity to local Bend and Central Oregon attractions
- We list your Bend or Central Oregon short-term rental property on Airbnb, VRBO and 30+ other travel websites
- We advertise your vacation rental property on social media and to repeat customers on our email list
Reservations
- Guests can book online 24 hours a day, 7 days a week
- We have an in-house revenue analyst that monitors reservations (weekly, monthly, yearly) to ensure you earn as much as possible
- We offer dynamic pricing to optimize your revenue using historical data, seasonal trends and competition tracking
- Reservations are updated in real-time and can also be placed by phone with our white glove, full-service reservation staff
- We accept all major credit cards and offer trip protection and damage insurance to all guests
Customer Support
- All customer support inquires are handled by our local Bend and Central Oregon management team
- We answer guest questions quickly with helpful information about your property and the local area
- Each guest is emailed personalized arrival instructions, maps and recommended Bend and Central Oregon activities
- Guests are welcomed to your Bend or Central Oregon short-term rental with a personalized welcome call, and thank you note
Cleaning & Maintenance
- We have in-house maintenance and housekeeping teams located in Bend and Central Oregon
- Starter items such as toilet paper, soap, and paper towels are provided for guest's convenience
- We inspect your property top-to-bottom after it has been cleaned to ensure guests have a 5-star experience
- We have a linen program to make the guest experience comfortable and inviting
Inspections & Taxes
- We take inventory of all household items that need to be replaced and restock as needed
- We arrange annual inspections for pests, fireplaces, filters and other regular maintenance
- We offer monthly financial statements, accounts payable, collection and distribution of sales tax
Frequently Asked Questions
How much do short term property management companies charge in Bend?
The typical fee for short term rental property management in Bend can range from 15-35% depending on who you go with and whether they offer partial or full-service management. As an example, some larger national companies only offer partial management at a reduced rate, which requires more effort on your part coordinating with cleaning crews, restocking supplies, changing linens, maintenance, etc.💪 As a full service management company, we use the mentality of low-effort, high-reward for our owners.
Are short term vacation rentals allowed in Bend and Central Oregon?
Yes, however, there are some rules and guidelines to be aware of. First, you'll need to determine whether or not you have the right zoning for short-term rental. Next you will need to submit a business license application even if you are out of the city’s corporate limits but still in police jurisdiction. All short-term rentals require a building inspection every three years so you will need to contact the building department to set that up as well.
✍️ As your property management company, we’ll work with you to ensure all necessary steps are taken and your property remains in compliance.
Do I need to collect and remit taxes for short term rentals in Bend?
Before collecting any short-term rental taxes from your guests, you need to be aware of whether any taxes have already been collected for you. If you hire a management company, you need to be sure that they are collecting and remitting taxes on your behalf. If you leave a management company’s rental program, then you become responsible for collecting and remitting lodging taxes back to State, County, and City.
🏡 As a state licensed property management company, we will collect and remit the accommodations taxes on your behalf.
Glowing Reviews by Our Bend & Central Oregon Property Owners
We treat you like family, always going the extra mile to maximize your rental revenue, providing your guests with personalized service and maintaining your property as if it's our own.
You will not find someone more sincere, honest, and trustworthy than Joanne Oh. She is an incredibly hard worker and you can tell she is truly passionate about her business which is something you don’t see these days. I wish I could give more than 5 stars!
Aaron and Joanne are fantastic folks! I would trust them with any of my short term rental needs. Trustworthy, reliable, kind, and professional!
Aaron's work ethic is the best I’ve ever seen. He’s always available to answer all my questions and concerns in a timely manner. I highly recommend using them for your vacation rental management needs. You won’t regret it.
Joanne and Aaron take 'worry' out of the equation when it comes to property management. They're fantastic and extremely easy to work with. You'll definitely be in good hands!
I’ve known the Carpenter’s (Joanne and Aaron) for quite sometime. They have the experience and knowledge to do the absolute best for the customer. They will always put your needs and concern as priority #1. They are Veterans with enormous amount of experience from being all over the world while serving. You will NOT be sorry or dissatisfied doing business with a down home team. I will always be Grand Welcome Bend team supporter!
The Grand Welcome Bend & Central Oregon team is fantastic! They are hardworking and diligent in meeting the needs of their clients. You could not ask to work with a better team.
Veteran owned company! Wonderful people to work with. If you have a vacation rental property in Bend or Central Oregon, I highly recommend them.
Joanne and Aaron truly care about their clients and will go above and beyond to ensure everyone has a great experience. I'd highly recommend them to anyone who owns a vacation rental property in Bend or Central Oregon. Great team!